Insurance Information Institute
If you rent a house or apartment and think that your landlord is financially responsible when there is a fire, theft or other catastrophe— think again.
Your landlord may have insurance to protect the building you are living in. But your landlord’s policy won’t replace your personal possessions or pay for your living expenses while the building is being repaired.
The only way to protect yourself financially against disasters is to buy a renters insurance policy.
Renters insurance, sometimes referred to as tenants insurance, includes three basic types of protection:
Standard renters insurance protects your personal belongings against damage from fire, smoke, lightning, vandalism, theft, explosion, windstorm, water and other disasters listed in the policy. Floods and earthquakes are not covered. Supplemental insurance is available to cover these disasters—see the Frequently Asked Questions.
To decide how much insurance to buy, you need to know the value of all your personal possessions— including furniture, clothing, electronics, appliances, kitchen utensils and even towels and bedding. In other words, if your home were to burn, you should have enough insurance to replace all of your possessions.
The easiest way to figure out how much insurance coverage to buy is to create a home inventory (a detailed list of all of your personal possessions, with their estimated value). To help make this task easier, the Insurance Information Institute offers free Web-based software, which you can find at www.knowyourstuff.org. An up-to-date home inventory will also make filing an insurance claim faster and easier.
Standard renters insurance policies provide liability protection against lawsuits for bodily injury or property damage that you or your family members cause to other people. It also pays for damage your pets cause. So, for example, if your son, daughter or dog accidentally ruins your neighbor’s expensive rug, you’ll be covered. However, if your children or pets destroy your own rug, you will not be covered.
The liability portion of a renters policy pays for both the cost of defending you in court and for court awards, up to the limit of the policy. Liability limits generally start at about $100,000. Some experts recommend that you buy at least $300,000 worth of protection. You can also buy an Umbrella or Excess Liability policy, which provides higher limits and broader coverage. Generally, umbrella policies cost between $200 to $350 a year for an extra $1 million of liability protection.
Your policy also provides No-fault Medical coverage. So, if a friend or neighbor is injured in your home, you can submit their medical bills directly to your insurance company. You can generally get $1,000 to $5,000 worth of this coverage. It doesn’t, however, pay the medical bills for your own family oryour pet.
Many people don’t know that Additional Living Expenses coverage, also known as ALE, is included in a renters insurance policy. If your home is destroyed by a disaster that your policy covers and you need to live elsewhere, renters insurance covers your additional living expenses. Policies will generally reimburse you the difference between your additional living expenses and your normal living expenses. ALE covers hotel bills, temporary rentals, restaurant meals and other expenses you have incurred while your home isbeing rebuilt.
There are two types of renters insurance polices
Actual Cash Value pays to replace your possessions minus an amount for depreciation (the reduction in the value of items due to age and use) up to the limit of your policy.
Replacement Cost pays the actual cost of replacing your possessions (with no deduction for depreciation), up to the limit of your policy. The price of Replacement Cost coverage is about 10 percent more than Actual Cash Value coverage but can be well worth the extra cost.
Renters insurance is easy to get, and there are many insurance companies to choose from. Insurers who offer homeowners insurance generally also sell renters insurance. In fact, a renters insurance policy and a homeowners insurance policy are almost identical. The main difference is that a renters policy doesn’t include coverage for the building, since the landlord owns that.
Prices vary from company to company, so it pays to shop around. Get at least three price quotes. You can call companies directly or get quotes from the Internet. Your state insurance department may also provide information about prices.
Get quotes from different types of insurance companies. Some insurers sell through their own agents. These agencies have the same name as the insurance company. Some sell through independent agents, who offer policies from several insurance companies. Others don’t use agents at all but sell directly to consumers over the phone or via the Internet.
But don’t shop by price alone. Select a company that answers your questions and handles claims fairly and efficiently. Ask friends and relatives for their recommendations.
Look for an agent or company representative who takes the time to answer your questions. Remember, you’ll be dealing with this person if you have an accident or other emergency.
These are some ways to save money on premiums: Consider taking a higher deductible (the amount of money you have to pay toward a loss before your insurance company starts to pay a claim). The higher your deductible, the more money you save on your premium. Consider a deductible of at least $500. If you can afford to raise it to $1,000, you may get as much as 25 percent off your premium. Remember, though, that you’ll pay the deductible each time you file a claim.
Insurance companies often offer discounts on renters insurance if you have another policy with them for your car or business. You can also get discounts if your apartment has a security system, smoke detectors or deadbolt locks. More discounts might be available depending on your age or whether or not you smoke.
If you are the victim of a theft or your home has been vandalized or burglarized, report it to the police. Get a police report and the names of all law enforcement officers that you speak with.
You’ll need to substantiate your loss. Don’t throw out damaged items until a claims adjuster has visited your home. You should also consider photographing or videotaping the damage. Prepare a list of damaged or stolen items for your adjuster along with copies of receipts.
If your home is severely damaged and you need to find other accommodations while repairs are being made, keep records of all expenses.
Once you’ve notified your insurer of your claim, the company is required to send the necessary claim forms to you by the end of a set time period. (The time period varies from state to state.) Return the properly filled out forms as soon as possible to speed up your claim.
If you feel your insurer hasn’t given you satisfactory service, you should talk to the agent or company representative who sold you your policy or your insurer’s claims manager. If you’re still unhappy, contact your state insurance department or local consumerprotection office to discuss what you can do.
State insurance department telephone numbers and web site addresses.
Q. Is my bicycle covered by renters insurance?
A. Your bicycle and other recreational or sports equipment are covered. There are also special policies you can buy for very expensive sportsequipment.
Q. Is my car covered?
A. Vehicles aren’t covered by renters insurance. You need to get a separate auto insurance policy to drive legally and protect your car,van or motorcycle.
Q. As a student, am I covered by myparents’ insurance?
A. If you’re a college student living in a dorm and are still part of your parents’ household, their homeowners or renters insurance provides coverage. If you live off campus, you’ll probably need your own renters policy. Policies can vary, so speak to your insurerabout this.
Q. Can I purchase a renters policy with my roommate or domestic partner?
A. Regulations differ from state to state, and policies might also differ from company to company. Find out what regulations apply where you live. Some insurance companies allow unmarried couples who have been living together to buy joint coverage. But a domestic partner is usually not automatically insured, like a husband or wife, under the partner’s policy. He or she must bespecifically named.
Q. What happens if something I have rented or borrowed is stolen?
A. Items that are “in your possession” are covered under a standard renters policy, whether they are things that you’ve bought, received as giftsor borrowed.
Q. Is my property covered away from home?
A. Yes, most renters polices include what is called Off-premises coverage. This means that belongings that are outside of your home are also covered against the same disasters listed in your policy. For example, property stolen from your car would be covered. However, there are generally dollar limits on the amount you can be reimbursed. For example, if you have $25,000 worth of personal possessions insurance, you may be covered for up to $2,500, or 10 percent of the total.
Q. Are my valuables covered by my renters insurance policy?
A. In general you are covered for up to $1,500 for jewelry or other expensive items that are destroyed or lost to fire, windstorms, theft or other perils that are listed in your policy. If your valuables are worth more than that, you should consider purchasing a “floater,” also called an “endorsement,” to increase the amount of coverage.
Q. How can I protect my house or apartment against a flood or earthquake?
A. Renters insurance does not cover floods or earthquakes. Flood coverage is available from the National Flood Insurance Program (888-379-9531, www.floodsmart.gov ) and from a few private insurers. You can get this coverage, however, from the same agent or company representative who sold you the renters insurance policy. Earthquake coverage can be a separate policy or an “endorsement” to your renters policy.
AK 907-269-7900 www.dced.state.ak.us/insurance
AL 334-269-3550 www.aldoi.gov
AR 501-371-2600 insurance.arkansas.gov
AZ 602-364-3100 www.id.state.az.us
CA 800-927-4357 www.insurance.ca.gov
CO 303-894-7499 www.dora.state.co.us/insurance
CT 860-297-3800 www.ct.gov/cid/site/default.asp
DC 202-727-8000 www.disb.dc.gov/disr/site/default.asp
DE 302-674-7300 www.delawareinsurance.gov
FL 850-413-3140 www.floir.com
GA 404-656-2070 www.gainsurance.org
HI 808-586-2790 http://hawaii.gov/dcca/areas/ins
IA 515-281-5705 www.iid.state.ia.us
IL 217-782-4515 insurance.illinois.gov
IN 317-232-2385 www.in.gov/idoi
ID 208-334-4250 www.doi.idaho.gov
KS 785-296-3071 www.ksinsurance.org
KY 800-595-6053 insurance.ky.gov/
LA 225-342-5900 www.ldi.la.gov
MA 617-973-8700 www.mass.gov/doi
MD 410-468-2000 www.mdinsurance.state.md.us/sa/jsp/Mia.jsp
ME 207-624-8475 www.maine.gov/pfr/insurance
MI 517-335-3167 www.michigan.gov/ofis
MN 651-296-2488 www.state.mn.us/portal/mn/jsp/home.do?agency=Insurance
MO 573-751-4126 insurance.mo.gov
MS 601 359 3569 www.mid.state.ms.us
MT 406-444-2040 sao.mt.gov/insurance/index.asp
NC 919-807-6750 www.ncdoi.com
ND 701-328-2440 www.nd.gov/ndins
NE 402-471-2201 www.doi.ne.gov
NH 603-271-2261 www.nh.gov/insurance
NJ 800-446-7467 www.state.nj.us/dobi/index.html
NM 505-827-4601 www.nmprc.state.nm.us/id.htm
NV 775-687-4270 doi.state.nv.us
NY 800-342-3736 www.ins.state.ny.us
OH 614-644-2658 www.insurance.ohio.gov
OK 405-521-2828 www.ok.gov/oid
OR 503-947-7980 www.cbs.state.or.us/external/ins
PA 717-787-2317 www.ins.state.pa.us/ins/site/default.asp
PR 787-722-8686 www.ocs.gobierno.pr/ocspr
RI 401-462-9500 www.dbr.state.ri.us
SC 803-737-6160 www.doi.sc.gov
SD 605-773-3563 www.state.sd.us/drr2/reg/insurance
TN 615-741-2241 www.state.tn.us/commerce
TX 800-252-3439 www.tdi.state.tx.us
UT 801-538-3800 www.insurance.utah.gov
VA 804-371-9741 www.scc.virginia.gov/division/boi
VT 802-828-3301 www.bishca.state.vt.us
WA 360-725-7080 www.insurance.wa.gov
WI 800-236-8517 www.oci.wi.gov
WV 304-558-3354 www.wvinsurance.gov
WY 307-777-7401 insurance.state.wy.us
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Reviewed by: Cooperative State Research, Education, and Extension Service, USDA
Federal Citizen Information Center
National Consumers League