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Consumer Protection Publications

You'll find helpful tips about preventing identity theft and avoiding scams and frauds, consumer purchases, problems and filing a consumer complaint, consumer protection laws, along with many other useful topics.

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We found 32 publications for "Consumer Protection" category (viewing 1 - 10)

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10 Things You Can Do to Avoid Fraud
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Provides consumers with 10 tips for avoiding mass marketing fraud.
Available: as pdf
Languages: English and Spanish
Cost: Free
2016 Consumer Action Handbook
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Use the Consumer Action Handbook (CAH) to get help with consumer purchases, problems and complaints. Find consumer contacts at hundreds of companies and trade associations, local, state, and federal government agencies, national consumer organizations, and more. (Previous item number: 568Y)
Available: in print, as pdf
Languages: English and Spanish
Cost: Free
A Consumer's Guide to Sweepstakes and Lotteries
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Use this informaiton as a guide when responding to sweepstakes offers and for recognizing the difference between legitimate sweepstakes and other types of illegitimate offers.
Available: online, as pdf
Language: English
Cost: Free
ASK CFPB Bookmark
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The first side highlights the Consumer Finance Protection Board's "Ask the CFPB" program. The second side encourages consumers to share their financial services experiences through the CFPB's "Tell Us Your Story" program. (Previous item number: 540Y)
Available: as pdf
Languages: English and Spanish
Cost: Free
Antitrust Enforcement and the Consumer
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Explains how laws governing business competition are enforced and how consumers benefit. (Previous item number: 593E)
Available: as pdf
Language: English
Cost: Free
Avoiding Scams Against Immigrants
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Helps consumers spot and avoid scams that target immigrants, and figure out where to get real help.
Available: online, as pdf
Languages: English and Spanish
Cost: Free
Billed for Merchandise You Never Received? Here's What to Do
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Explains your rights and steps to take to correct the problem. Includes a sample dispute letter.
Available: online, as pdf
Language: English
Cost: Free
CFPB Financial Literacy Annual Report
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The report details the CFPB's strategy and three-pronged approach to improving financial literacy opportunities for consumers: education initiatives, evidence-based research, and outreach to consumers and financial education stakeholders.
Available: as pdf
Language: English
Cost: Free
Consumer Information Catalog
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Winter 2015-2016 Edition - The FINAL edition of the Consumer Information Catalog lists approximately 200 free and low-cost publications available to you from various federal agencies. The publications cover topics such as money, health, employment, housing, federal programs, education and travel.
Available: as pdf
Language: English
Cost: Free
Fraud Protection Tools to Help Safeguard Servicemembers
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Service members are appealing targets for scammers. The Fair Credit Reporting Act (FCRA) provides three types of alerts to protect your credit file from potential fraud or identity theft. Servicemembers can protect themselves from such harm by initiating an Active Duty Alert.
Available: as pdf
Language: English
Cost: Free

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